When you are searching for a new web development company for your business, there are many different aspects to consider.
With that in mind, we’re going to take a look at some of the most important considerations that you need to bear in mind when searching for the right Yorkshire-based bespoke web development company for your business.
See how well and quickly they respond to your initial calls
From the moment you begin contact with a bespoke development company, monitor how quickly they respond to your calls and emails.
Although this might sound strange, how well they interact with new or potential clients will give you a good benchmark for how they interact with long-standing clients.
A company that takes too long to return your emails or calls (which should be within a matter of hours), could suggest that it does not consider you to be a priority — something that could continue into the long run.
While you’re there, ensure to check on their social media channels and see whether they are regularly updated. You can also check to see how the company deals with customer questions or complaints.
An up-to-date and active social stream can often provide an insight into the health of a company.
Ask about their portfolio and testimonials
Every respected web development agency, whether based in Yorkshire or Australia, should be able to produce a portfolio of work alongside, if necessary, a reasonable list of testimonials.
If you cannot find a list of clients, alongside a portfolio or any testimonials, see if you can find some online reviews.
On the odd occasion that you cannot find any of these, it could be worth moving on and searching for a different web development company to do business with.
Will they help market and optimise your website?
When a business searches for a website, it is often because they want to expand the capabilities of their current website, or to expand their business online.
If this happens to be the case for you, ensure to ask for any optimisation or marketing services that the company offers.
Often, it is the case that bespoke web development companies will offer optimisation and marketing features that are built into the very core of a website.
Sometimes, however, a local web development company might refer you to another local business. This can happen if they do not have the knowledge or expertise themselves.
Although this is quite common, it does increase risk, as you will then be dealing with two companies instead of just one.
Ask whether they provide support and aftercare
Website maintenance is critical to the health of any website.
From the renewal of web hosting packages, to the upgrading of plugins and features, ensuring that you are offered some sort of aftercare and maintenance is critical.
It is, of course, sometimes the case that a business might be able to deal with these issues themselves, but it is also worth asking about any aftercare features that a development company might offer.
If you want to know what this Yorkshire web development company could offer your business, get in touch through our contact page.